AI is only as intelligent as its users.
An influencer couple has gone viral after missing their flight to Puerto Rico — thanks, they claim, to a visa mix-up caused by ChatGPT.
In a now-viral TikTok video, which has clocked over 13 thousand views, Mery Caldass — a content creator with nearly 100,000 followers — can be seen in tears, roaming the airport as her boyfriend, Alejandro Cid, tries to console her.
“Look, I always do a lot of research, but I asked ChatGPT and they said no,” Caldass, speaking Spanish, tearfully explains, referring to whether the couple was required to obtain a visa to visit Puerto Rico.
However, if they had checked official government sites, they would have learned that while Spanish citizens don’t need a visa, they do need an ESTA (Electronic System for Travel Authorization).
Unfortunately for the couple, they relied on artificial intelligence without fact-checking it.
Adding some comic relief to her meltdown, Caldass accused ChatGPT of holding a grudge.

“I don’t trust that one anymore because sometimes I insult him. I call him a bastard, you’re useless, but inform me well … that’s his revenge.”
Some users have applauded her ability to find humor amid her devastation. Others were less forgiving.
“Well, natural selection, I guess,” wrote one unimpressed commenter. “If you are going to take a transoceanic trip and you put all your advice in ChatGPT, little has happened to you.”
Another added, “But who trusts ChatGPT for those types of situations?”
To be fair to the AI, some commenters defended ChatGPT, pointing out that the couple may have simply asked the wrong question — they didn’t need a visa, but they never asked about an ESTA.
The pair eventually made it to the island to catch a show by one of their favorite artists, Bad Bunny.
Caldass and Cid’s travel tragedy follows hot on the heels of other AI horror stories.
Dangerous advice from ChatGPT recently landed a 60-year-old man in the hospital with hallucinations, instructed 13-year-olds how to get drunk and high, and sabotaged women by advising them to ask for lower salaries.